At USA TV Satellite, we strive to deliver high-quality cable and internet services. This Refund Policy outlines the conditions under which refunds may be issued.
All service charges paid for cable, internet, or installation services are generally non-refundable once the service has been activated or installed.
Refunds may be issued only in cases where the service could not be delivered due to technical limitations at your location, or if you were billed incorrectly.
Installation fees are non-refundable after the technician has completed the setup, regardless of usage or performance thereafter.
If you cancel your order before service activation, you may be eligible for a partial or full refund depending on the stage of processing.
Approved refunds will be processed within 7–10 business days. The refunded amount will be credited back to your original payment method.
Promotional packages, add-on plans, and payment for completed service periods are not eligible for refunds.
If you believe a refund decision was incorrect, you may contact our support team for further review.
For any refund-related questions or concerns, reach out to us at support@usatvsatellite.online.
For questions, please contact us at +1 (833) 235-0218.
